Delivery and shipping
Thank you for visiting wischertimedraw.com. Before you purchase our products, please read the following shipping terms carefully to ensure that you understand our shipping policies and procedures.
- Shipping Area
We currently provide domestic and international shipping services. Please confirm the specific countries and regions that can be delivered at checkout.
Shipping Service Provider: We use shipping companies including UPS, FedEx, DHL, Postal, etc., depending on the specific order. - Shipping Costs
Shipping costs vary depending on the weight of your order, destination and selected shipping method. During the checkout process, the system will automatically calculate and display the shipping costs based on your address. - Shipping Time
Once your order is confirmed and payment is successful, we will process your order and arrange shipment within 2 business days.
During peak periods, holidays or promotions, the order processing time may be extended, please be patient. - Shipping Methods
We provide a variety of shipping methods, including standard shipping, expedited shipping, etc. The optional shipping methods will be automatically displayed based on the address you provide at checkout. - Estimated Delivery Time
Domestic Shipping: Normally, standard shipping takes 5 business days to arrive. Expedited shipping usually arrives within 2 business days.
International Shipping: Shipping time may vary depending on the destination, usually 7 business days. Please refer to the instructions of each shipping company for specific time limits. - Order Tracking
Once the order is shipped, you will receive an email with a tracking number. You can use the tracking number to check the status of the package on the official website of the relevant shipping company. - Order Not Delivered
If you have not received your order within the estimated delivery time, please check the tracking information first. If the tracking information shows that the package is in transit and the status has not been updated, please contact the shipping company; if the package shows that it has been delivered but you have not received it, please contact our customer service team immediately. - Duties and Import Taxes
International orders may be subject to customs duties and import taxes. These charges are borne by the recipient and the specific charges depend on the customs regulations of the destination country. We recommend that you consult your local customs for more information before placing an order. - Shipping issues
If there are any problems during transportation (such as damage, loss, etc.), please contact us within 48 hours after receiving the package. We will assist you in solving the problem and ensure your rights. - Changes to the terms
We reserve the right to update or modify these shipping terms at any time. The modified terms will be posted on this page and will take effect from the date of posting. Please check regularly to ensure that you are aware of the latest terms.
If you have any questions, please feel free to contact us.
Thank you for your support of wischertimedraw.com and wish you a happy shopping!
